epocrates appoints new leaders to guide business strategy, consulting and customer experience
epocrates, an athenahealth, Inc. company that provides digital clinical decision support to prescribers, announced the expansion of its commercial leadership team to drive the enhancement and development of commercial product offerings and the delivery model. company customer success. The group recently recruited Andrew Johnson as Executive Director, Business Strategy, and Bridget Seay as Executive Director, Customer Experience and Business Consulting.
“Pharmaceutical marketers are currently under immense pressure to deliver meaningful results in an increasingly competitive digital landscape. In turn, they seek consulting services based on the best market insights to help them achieve campaign goals and improve clinical engagement,” said Matt Titus, vice president, chief commercial officer, epocrates .
Johnson will oversee the epocrates sales team by supporting team leaders and driving the company’s sales execution. With over 15 years of sales and leadership experience, he leaves athenahealth for epocrates, where he was named athenahealth Sales Leader of the Year 2021 and led the athenaPractice sales organization.
Seay will lead the solution design and account management functions, while focusing on epocrates’ evolution into a customer success organization. A nearly 20-year industry veteran, she joins epocrates from Wiley, a global research and education leader, where she led the strategic growth, development and product lifecycle of the portfolio. Corporate Partner Solutions advertising and its ever-changing customer base.